![]() ![]() sent your customer a letter to warn them about the action you’ll take if you’re not paid – consider using a solicitor to do this.emails, letters or other records showing that you’ve tried to negotiate or use mediation or tried other alternatives to court.If you don’t, it could count against you if you go to court. Make sure that you have proof that you’ve tried to resolve the payment problem with your customer before taking legal action. You should still make sure you’ve done everything you need to in case you do end up in court. ![]() ![]() But you might not have to – sending a solicitor’s letter or making a money claim can sometimes prompt a customer to pay what they owe you, without having to go to court. Starting legal action can eventually mean taking a claim to court and getting a binding decision from a judge. The Law Society and Citizens Advice websites have advice about questions to ask before and during your appointment. It’s best to choose someone with experience in debt recovery. use Lawyers for your Business to get a free 30-minute consultation in England or Wales.ask your local Citizens Advice or law centre if they have a list of legal advisers that do this.search for a solicitor or legal adviser that does this – you’ll need to contact them to ask.Most solicitors offer a short first appointment for a small fixed fee, or for free. A short appointment with a solicitor or legal adviser can give you a better idea of what legal action might work in your situation. ![]()
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